Privacy Policy

Gold Line Support (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you visit our website.

By using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

1. Personal Information

We may collect personal information that you voluntarily provide, including:

Name
Email address
Phone number
Mailing address
Donation/payment information

This information is only collected when you:

Make a donation
Submit a form
Contact us directly
Sign up for updates

2. Website Usage Data

We may automatically collect limited technical data such as:

IP address
Browser type
Pages visited
Time spent on the site

This helps us understand how our website is used and improve user experience.

How We Use Your Information

We use your information to:

Process donations and provide receipts
Communicate with you regarding inquiries or support
Share updates about programs, initiatives, or events (if you opt in)
Improve our website and services

We do not sell, rent, or trade your personal information to third parties.

Donations

When you make a donation:

Your information is used to process the transaction and provide confirmation
Payment information is securely handled through trusted third-party processors
We do not store full credit card information after the transaction is completed

Email Communications

If you choose to receive updates from us:

You may receive emails about our programs, impact, and initiatives
You can unsubscribe at any time using the link provided in emails

Sharing of Information

We may share information only when necessary, including:

With trusted service providers (e.g., payment processors, website tools)
When required by law or legal process
To protect the rights, safety, or integrity of our organization or users

We ensure that any third-party providers maintain appropriate security and confidentiality.

Cookies and Analytics

Our website may use cookies or analytics tools to:

Understand website traffic and usage patterns
Improve performance and user experience

You can adjust your browser settings to disable cookies if preferred.

Data Security

We take reasonable measures to protect your information, including:

Secure servers
Encryption where appropriate
Limited access to sensitive data

However, no system is 100% secure, and users acknowledge this when sharing information online.

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children.

Your Rights

You may:

Request access to your personal information
Request corrections or updates
Request removal of your information (where applicable)

To make a request, contact us at the information below.

Changes to This Policy

We may update this Privacy Policy as needed. Updates will be posted on this page with the revised date.

Contact Us

If you have any questions about this Privacy Policy, please contact:

Gold Line Support
Email: hello@goldlinesupport.com
Phone: 772-247-0911
Website: www.goldlinesupport.com