Who We Are
Gold Line Support Leadership
Gold Line Support was founded in 2021 with a mission to elevate recognition, support, and professional identity for 9-1-1 telecommunicators.
As we relaunch and expand nationally, we are building a leadership and advisory team made up of professionals who believe in strengthening the voice behind the call.
Our team consists of dispatchers, supervisors, and public safety leaders who volunteer their time to help grow the mission and support the emergency communications community.
Leadership
Founded in 2021 • Relaunching Nationwide
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Founder & President
John Barney, RPL CCM ENP
Public safety communications leader with experience building and leading emergency communications centers. John founded Gold Line Support to create stronger recognition and community support for the professionals behind every 9-1-1 call.
Vice President
Savanna Fettig, CCM
Savanna Fettig is a 9-1-1 communications leader and Communications Center Manager (CCM) with experience supporting dispatcher development, leadership growth, and operational excellence within emergency communications.
As Vice President of Gold Line Support, Savanna helps guide organizational development, support recognition initiatives such as the Sunshine Dispatcher program, and assist in growing the mission to strengthen recognition and support for telecommunicators nationwide.
Our Structure
Gold Line Support operates through a small volunteer leadership team responsible for guiding the mission, overseeing programs, and supporting the continued growth of the organization.
The leadership team works collaboratively to develop initiatives that recognize and strengthen the role of emergency communications professionals, including programs such as the Sunshine Dispatcher Recognition.
As Gold Line Support continues to grow, the organization intends to develop an advisory group made up of professionals from across the 9-1-1 community. Advisory members will help provide industry insight, support program development, and assist in expanding the reach of the organization nationwide.
The structure of Gold Line Support is intentionally designed to remain flexible and collaborative, allowing the organization to adapt and grow as new opportunities, partnerships, and initiatives emerge.
Future development of the organization may include additional volunteer leadership roles, regional representation, advisory participation, and expanded programs that further support recognition, wellness, and professional growth within the emergency communications profession.
All roles within Gold Line Support are volunteer-based and built around a shared commitment to elevating the voice behind every emergency call.
Participation & Expectations
Leadership & Advisory Participation
Gold Line Support is a volunteer-driven organization built by professionals who believe in strengthening recognition and support for the 9-1-1 community.
Members who participate in leadership or advisory roles contribute their experience, ideas, and perspective to help guide the mission and support the continued development of the organization.
Participation may include contributing to discussions about new initiatives, supporting recognition programs, assisting with outreach efforts, and helping share the mission within the emergency communications community.
Meeting & Participation Expectations
To maintain collaboration and communication, members may participate in periodic virtual meetings and discussions related to organizational initiatives and programs.
Participation expectations are intentionally designed to remain flexible in recognition of the demanding schedules of emergency communications professionals.
Most volunteer participation typically involves approximately 4-8 hours per month, depending on current initiatives and activities.
Volunteer Commitment
Gold Line Support values individuals who are passionate about supporting the voice behind the call and who are willing to contribute their time and ideas to help grow the mission.
Volunteers are encouraged to bring forward ideas, collaborate with fellow members, and support initiatives that recognize the critical work performed by emergency communications professionals.
Join the Team
Join the Gold Line Support Team
Gold Line Support continues to welcome individuals who are interested in contributing to the mission of strengthening recognition and support for 9-1-1 professionals.
Professionals from across the emergency communications community are encouraged to express interest in volunteering or participating in the development of future initiatives.
If you are interested in learning more about participating, please complete the form below and a member of our leadership team will follow up with additional information.