Empowering 9-1-1 Professionals | Thin Gold Line Apparel & Support

Who We Are

Gold Line Support Leadership

Gold Line Support was founded in 2021 with a mission to elevate recognition, support, and professional identity for 9-1-1 telecommunicators.

As we relaunch and expand nationally, we are building a leadership and advisory team made up of professionals who believe in strengthening the voice behind the call.

Our team consists of dispatchers, supervisors, and public safety leaders who volunteer their time to help grow the mission and support the emergency communications community.

Leadership

Founded in 2021 • Relaunching Nationwide

Founder & President

John Barney, RPL CCM ENP

Public safety communications leader with experience building and leading emergency communications centers. John founded Gold Line Support to create stronger recognition and community support for the professionals behind every 9-1-1 call.

Vice President

Savanna Fettig, CCM

Savanna Fettig is a 9-1-1 communications leader and Communications Center Manager (CCM) with experience supporting dispatcher development, leadership growth, and operational excellence within emergency communications.

As Vice President of Gold Line Support, Savanna helps guide organizational development, support recognition initiatives such as the Sunshine Dispatcher program, and assist in growing the mission to strengthen recognition and support for telecommunicators nationwide.

Director of Programs

Shannon Braack, ENP, CMCP, CCM

With nearly three decades of experience in EMS, including extensive tenures in clinical practice, education, quality assurance, as well as emergency communications, Shannon brings a well-rounded perspective and a strong foundational understanding of the value of a first responder.

As a leader who is steadfastly committed to championing for others through advocacy, meaningful engagement and recognition, she is passionate about uplifting those who serve others.

With a strong focus on purpose and impact, Shannon is excited to join the team at Gold Line Support and contribute to advancing its mission of elevating and supporting the voices behind every emergency call.

Director of Outreach and Community

Laurie Stanich

9-1-1 professional and advocate based in Central Indiana. I know what it's like to feel unseen, unvalued, and unappreciated in a profession where you give everything of yourself. I've lived through the long nights, the heavy calls, and the moments where support was missing. Instead of staying stuck there, I chose to develop. I stepped back when I needed to grow; I invested in advanced training, pursued my ENP, and became a certified 9-1-1 Chaplain: deepening my commitment to supporting the mental, emotional, and spiritual well-being of those in this field. My journey has been about building myself; intentionally, unapologetically, and with purpose.

That growth drives me and fuels my commitment to help lead the change in supporting those behind the headset. As Director of Outreach and Community for Gold Line Support, my goal is to create what this profession truly needs: connection, recognition, and real support. I'm committed to encouraging others to develop, seek out opportunities, and fully utilize the resources available to them. Growth shouldn't be limited by a lack of support. I want every telecommunicator to know their value and feel empowered to invest in themselves.

I am here to advocate boldly, lead with purpose, and ensure every telecommunicator behind the call knows their voice isn't just important: it's everything!

Director of National Initiatives

Andrew L. DiGregorio

Andrew DiGregorio serves as the Director of National Initiatives for Gold Line Support, bringing a strong background in public safety communications and a passion for advancing the profession. With experience supporting telecommunicators and leading impactful initiatives, Andrew focuses on expanding national outreach, building strategic partnerships, and driving programs that elevate and recognize the voice behind the call.

Our Structure

Gold Line Support operates through a small volunteer leadership team responsible for guiding the mission, overseeing programs, and supporting the continued growth of the organization.

The leadership team works collaboratively to develop initiatives that recognize and strengthen the role of emergency communications professionals, including programs such as the Sunshine Dispatcher Recognition.

As Gold Line Support continues to grow, the organization intends to develop an advisory group made up of professionals from across the 9-1-1 community. Advisory members will help provide industry insight, support program development, and assist in expanding the reach of the organization nationwide.

The structure of Gold Line Support is intentionally designed to remain flexible and collaborative, allowing the organization to adapt and grow as new opportunities, partnerships, and initiatives emerge.

Future development of the organization may include additional volunteer leadership roles, regional representation, advisory participation, and expanded programs that further support recognition, wellness, and professional growth within the emergency communications profession.

All roles within Gold Line Support are volunteer-based and built around a shared commitment to elevating the voice behind every emergency call.

Participation & Expectations

Leadership & Advisory Participation

Gold Line Support is a volunteer-driven organization built by professionals who believe in strengthening recognition and support for the 9-1-1 community.

Members who participate in leadership or advisory roles contribute their experience, ideas, and perspective to help guide the mission and support the continued development of the organization.

Participation may include contributing to discussions about new initiatives, supporting recognition programs, assisting with outreach efforts, and helping share the mission within the emergency communications community.

Meeting & Participation Expectations

To maintain collaboration and communication, members may participate in periodic virtual meetings and discussions related to organizational initiatives and programs.

Participation expectations are intentionally designed to remain flexible in recognition of the demanding schedules of emergency communications professionals.

Most volunteer participation typically involves approximately 4-8 hours per month, depending on current initiatives and activities.

Volunteer Commitment

Gold Line Support values individuals who are passionate about supporting the voice behind the call and who are willing to contribute their time and ideas to help grow the mission.

Volunteers are encouraged to bring forward ideas, collaborate with fellow members, and support initiatives that recognize the critical work performed by emergency communications professionals.